Privacy Statement
Information Collection and Use
Industrial IQ LLC is the sole owner of information collected on this site used to purchase most products and services from Seminars for Engineers (refer to the next paragraph for the limited exceptions to this). We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process registrations and better serve you with pertinent information, such as registration confirmations and registration status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. For certain services, Industrial IQ LLC has agreements with select third party business partners in order to provide our customers with additional services that we otherwise do not offer. We do not provide any of your information to the third party service provider unless you first consent. Any information that we provide to the third party service provider with your consent is owned by that service provider, and it may use your information for service approval and for other purposes that it requires. You should consult the privacy policies of the respective third party service providers, since this Industrial IQ LLC Privacy Policy does not cover the use of your information in these limited circumstances.
Registration
To process your orders placed on this website, you must first complete the registration form. You will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important Seminars for Engineers services such as automated registration status updates via e-mail. During the registration process, you will have to provide financial information such as your credit card number, and expiration date. This information is used for billing purposes and to fulfill your registration. If we have trouble processing a registration, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.
Cookies
The Seminars for Engineers registration form cannot function without cookies enabled so that the necessary information to process your registration is retained. If you disable cookies, Industrial IQ LLC will be unable to accept your online registration. We will not share any personally identifiable information provided by this cookie with any third party. We will, however, link data stored in cookies to the personally identifiable information you submitted while on our site. This allows us to personalize your registration experience and discern user preferences.
Log Files
We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.
Sharing
We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order or legal process served on our Web site.
Children
Industrial IQ LLC does not offer seminars and services for purchase by children. If you are under the age of 18, you may only use SeminarsforEngineers.com in the presence of a consenting parent or guardian. We will not knowingly or intentionally collect personal information via the Internet from children under the age of 18. Industrial IQ LLC is committed to protecting the welfare and privacy of children.
Links
This website contains links to other sites. Please be aware that Industrial IQ LLC is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.
Security
Industrial IQ LLC takes precautions to protect its customers’ information. When you submit sensitive information via the website, your information is protected both online and offline. When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and protected with the best encryption software currently available in the industry – SSL. SeminarsforEngineers.com uses the most advanced form of SSL software available: 256-bit encryption by COMODO RSA Certification Authority. To learn more about SSL, follow this link www.comodo.com Access to all of our users’ information is restricted. Only employees who need the information to perform a specific job are granted access to personally identifiable information. You may contact us at unsubscribe@SeminarsforEngineers.com or call 973-287-4900 to request that your information be deleted from our database. All Industrial IQ LLC servers, including web servers and database servers, are housed and maintained in secure locations. Access to the database is strictly monitored and protected from outside access. Internet access is restricted and protected by multiple Checkpoint and Cisco firewalls and password protection. The servers on which we store personally identifiable information are kept in a secured environment, inside a secured and locked room. All backups are stored and locked in a high-level security room. Only personnel with proper security clearance have access to these restricted areas. Tape backups are not permitted to leave the premises without prior authorization. All employees are kept up-to-date on our security and privacy practices. Every quarter, in addition to any time a new policy is added, Industrial IQ LLC employees are notified and/or reminded about the importance of privacy and what they can do to ensure that customers’ information remains protected at all times. If you have any questions or concerns about our security practices, you can send us an email at info@SeminarsforEngineers.com.
Choice/Opt-out
For customers who wish to opt-out and stop receiving Seminars for Engineers offers and related news, Seminars for Engineers provides several ways to do so. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by un-checking the “permission to send” field when processing their registrations. They may also send e-mails to info@SeminarsForEngineers.com with a request to be removed. Finally, they may use the link provided in all Seminars for Engineers communications to automatically unsubscribe.
Notification of Changes
If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently.
Last Update
The Privacy Policy contained herein became officially effective Aug. 18, 2018. Industrial IQ LLC
(V5.30: 8-14-18)
Additional Information for EU Residents
Use of private information policy (GDPR)
Last updated: 14 August 2018
Summary:
We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us.
Our policy covers:
- Why we value your privacy
- How we collect information
- What information we hold
- Where we store your information
- What we use your information for
- Who has access to information about you
- The steps we take to keep your information private
- How to complain
- Changes to the policy
Why we value your privacy
We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.
How we collect information
We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry. Our website doesn’t use cookies or scripts that were designed to track the websites you visit. We don’t use analytics or native social media ‘like’ or ‘sharing’ buttons which also build profiles of your internet activity. We collect your email address when you sign up for one of our newsletters. We ask for your account and contact information when you register for one of our seminars. Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.
What information we hold
When you contact us by email or through our website, we collect your name, email address, phone number and the company you work for, if you’ve given us that. When you register for a seminar, we collect your name, email address, phone number, and a billing address. If you do business with us, we also collect your business name and payment details and keep records of the invoices we send you and the payments you make. All purchases are processed by CardKnox, our ecommerce platform and we never have access to your credit card information.
Where we store your information
When you contact us by email or through our website, we store your your information in Insightly, our Customer Relationship Management (CRM) software. If you sign up for a newsletter, we store your email address in Campaigner, which is the marketing platform we prefer. When you buy something, your information is stored in CardKnox, our ecommerce platform, and if we do business, we store your information in our accounts software, QuickBooks. We chose these systems partly for their commitment to security.
What we use your information for
We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders. When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job.
The steps we take to keep your information private
Where we store your information in third-party services, we restrict access only to people who need it. The computers we use are all protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity. Our mobile devices are also protected by a fingerprint or facial recognition.
How to complain
We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact privacy@SeminarsforEngineers.com or by phone on +1-973-287-4900.
Changes to the policy
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.